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Client Comments:
“I want to go on record commending the actions of the security team…Your team are true professionals and a pleasure to work with…Their planning and execution represent best in class.”
– Chris Higgs, former COO, LPGA
“The security staff at the entrance set the tone, they were friendly and exceeded our expectations…Security at the front gate made my wife and three daughters and myself feel extremely comfortable…also made us know we were safe and in the best place we could be.”
– UniFocus surveys conducted by client at Reunion Resort
"The front gate and the security office...have been absolutely wonderful and Miguel has been a great help to me. Everyone has been courteous and pleasant and really great to work with. I’ve been here for about 5 weeks now and your staff is AWESOME...I’ve been in the hotel biz for over 18 years and it’s seldom I have had the opportunity to work with a security staff such as yours."
- Keith Keiser, Catering Manager, Hammock Beach Resort
“Security staff at the entrance to the resort were very pleasant and performed admirably, helpful, courteous, efficient and professional. Being the first contact for people…is an asset…”
– letter to the General Manager at Reunion Resort
“Impressively, Juergen smiled, maintained regular eye contact and twice personalized service to the driver with inclusion of the driver’s courtesy title and last name – all strong five-diamond service element.”
– AAA Secret Shopper, Club at Hammock Beach
“I want you to know the feedback on having the pool monitor program is great. I don’t think we would have pulled it off with such short notice if it hadn’t been for you and your crew.”
– Amy Krulish, Property Manager, Heritage Park
“I have to mention that security on the property was top notch…[and we felt safe] for late night strolls.”
– Trip Advisor comment
“My parents went to the wrong condo twice with groceries. Security guards helped them find our condo and carried the groceries both times. Would not accept a tip for the service.”
– Trip Advisor comment
In a recent survey of all American Eagle Sentry clients conducted by True Perceptions, Inc., an Atlanta, Georgia consulting company, 100% of AES clients said they would recommend American Eagle Sentry for security service needs. |