About Us

Our Foundation

Our Vision

American Eagle Sentry provides concierge level security services exemplified by a staff of professionally trained personnel. We use state of the art technology and industry-leading security processes for a seamless partnership with our clients.  Teamwork, innovative training and technology and partnerships with public safety agencies, owners and clients are a hallmark of our commitment to this vision.



Our Mission

It is the mission of American Eagle Sentry to take all steps practical and necessary for the integrity, security, privacy and safety of our client’s properties, communities, employees, facilities and all visitors while exemplifying S.T.A.A.R.S. quality service – Security, Teamwork, Attitude, Accountability, Reliability, Service with a Passion.



Our Guiding Principles

• Integrity
• Respect
• Fairness
• Courage




Steadfast adherence to a strict moral and ethical code of professional security.
Consideration and appreciation demonstrated by being respectful in all interactions.
Interacting with all persons in a just and unbiased manner.
The ability through training to face danger resolutely to deliver security services to our clients.

 

quality

 

Executive Leadership


With more than 55 years of experience American Eagle Sentry’s executive leadership team’s primary focus is on quality assurance and account development.

Rick-PhotosExecutive Vice President – Rick Staly
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American Eagle Sentry’s Executive Vice President has more than thirty-five years of providing state-of-the-art security and law enforcement services. Rick Staly served as Undersheriff or second-in-command of the fourth largest law enforcement agency in Florida and the thirteenth largest sheriff’s office in the nation. He was employed as the Safety Services Manager and part of the 2001 opening team of a large resort hotel and convention center located near Orlando, Florida. This upscale resort and convention center consisted of a 400,000 sq ft convention center with more than 1,300 hotel rooms, restaurants and lounges. In 2003, he was employed as the security director for the most prestigious private gated golf course community in the Orlando area. This community with a private club is home to Fortune 500 CEO’s and professional athletes. In 2005, he accepted a position as the Chief Security Officer for an international development company. He was responsible for all corporate investigations and security operations in all upscale communities in five states, the Bahamas and projects under development. In 2009, he became a managing partner in American Eagle Sentry. He holds a Bachelor of Science degree from Rollins College and a Master of Science degree from the University of Louisville, as well as having graduated from the FBI National Academy. He holds Diplomate status by the American Board of Law Enforcement Experts and Level V (highest) certification in Homeland Security. He is a Director with the Florida Association of Security Companies (FASCO), a member of the Florida Police Chief’s Association, and a member of the Florida Sheriff’s Association. He is also a life member of the International Association of Chief’s of Police and a lifetime member of the National Sheriff’s Association. He serves on the Board of Crime Stoppers of Northeast Florida as president-elect and as a committee member on the Florida Police Chief’s Public /Private Partnership committee. He is a member of the Law Enforcement Advisory Board for KinderVision and has testified before the Florida Senate committee on police use of force. He has received numerous awards including the Medal of Valor and Purple Heart when he was shot while saving the life of a deputy sheriff. He has been a featured lecturer on Homeland Security issues and recently participated in a homeland security mission in Israel. He has held the position as President of Colman-Staly Agency since 2000. This is an expert witness, security and law enforcement consulting company established in 1981.


Staly-00002President & CFO – Debbie Staly
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American Eagle Sentry’s President and CFO has more than twenty years in resort hospitality, accounting and community property management. After a successful career in the hospitality industry in resort front desk operations, customer service and major account coordination she went into government service. Debbie managed all accounting services for an elected official’s office and multi-million dollar budget. She was later hired by an international developer as a special project coordinator where she also provided accounting services in their property management division. She became a managing member and President/CFO of American Eagle Sentry in 2009.

Regional Management

American Eagle Sentry’s account and regional mangers are professionals in their field and have over 100 years of extensive law enforcement, security and military experience. Their goal is to provide day-to-day dedicated leadership and support to your account.

 

randy-0032NE Florida Region - Director Randall Doyle
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Director Doyle served more than 26 years in law enforcement with the Flagler County Sheriff's Office and the Daytona Beach Police Department. During his career with Daytona Beach Police he excelled in investigations. He was one of four investigators selected for a countywide Homicide Unit established by the 7th Judicial Circuit State Attorney's Office solving many high profile murder cases. He was later promoted to sergeant, and served as the Deputy Shift Commander. He received many awards including: Florida Lions Officer of the Year for 2003, Medal of Merit and Medal of Honor. Upon retiring from active law enforcement, Director Doyle became the Security Director for a Wyndham Resort. In 2010, Director Doyle joined American Eagle Sentry as Northeast Florida Region Security Director.

 

Central Florida Region – Director Garold Williams
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Director Williams has over 500 hours of specialized training including FBI Crisis Negotiations and is currently attending college to obtain a degree in Business Management. He is an honor graduate of the U.S. Army Military Police Advanced NCO class. He served in the U.S. Army for twenty years and was deployed in Operation Iraqi Freedom, establishing the first joint police station in Baghdad, Iraq. During his distinguished military career he was awarded the Bronze Star Medal, Meritorious Service Medal, six U.S. Army Commendation Medals, four Achievement Medals and six Good Conduct Medals. Upon retiring from the Army as a Sergeant First Class, he entered the private security field. Before joining AES he served as a manager and Captain of Guards with Akal Security. He was responsible for supervising up to 295 armed security officers at thirteen posts throughout Fort Stewart and Hunter Army Airfield in Georgia. He has been the security Director at Reunion Resort since 2006 and Central Florida Region Director for American Eagle Sentry since 2009.

 

 

Our Credentials

 

Client Comments:

“I want to go on record commending the actions of the security team…Your team are true professionals and a pleasure to work with…Their planning and execution represent best in class.”

Chris Higgs, former COO, LPGA

“The security staff at the entrance set the tone, they were friendly and exceeded our expectations…Security at the front gate made my wife and three daughters and myself feel extremely comfortable…also made us know we were safe and in the best place we could be.”

UniFocus surveys conducted by client at Reunion Resort

"The front gate and the security office...have been absolutely wonderful and Miguel has been a great help to me.  Everyone has been courteous and pleasant and really great to work with.  I’ve been here for about 5 weeks now and your staff is AWESOME...I’ve been in the hotel biz for over 18 years and it’s seldom I have had the opportunity to work with a security staff such as yours."

- Keith Keiser, Catering Manager, Hammock Beach Resort

“Security staff at the entrance to the resort were very pleasant and performed admirably, helpful, courteous, efficient and professional. Being the first contact for people…is an asset…”

letter to the General Manager at Reunion Resort

“Impressively, Juergen smiled, maintained regular eye contact and twice personalized service to the driver with inclusion of the driver’s courtesy title and last name – all strong five-diamond service element.”

AAA Secret Shopper, Club at Hammock Beach

“I want you to know the feedback on having the pool monitor program is great. I don’t think we would have pulled it off with such short notice if it hadn’t been for you and your crew.”

Amy Krulish, Property Manager, Heritage Park

“I have to mention that security on the property was top notch…[and we felt safe] for late night strolls.”

Trip Advisor comment

“My parents went to the wrong condo twice with groceries. Security guards helped them find our condo and carried the groceries both times. Would not accept a tip for the service.”

Trip Advisor comment

In a recent survey of all American Eagle Sentry clients conducted by True Perceptions, Inc., an Atlanta, Georgia consulting company, 100% of AES clients said they would recommend American Eagle Sentry for security service needs.

 

Our Hiring & Training Practices


American Eagle Sentry’s training program starts with recruiting qualified candidates. Attracting quality people is the key to providing quality security services. Our comprehensive approach to screening and hiring helps us ensure we employ only the best qualified candidates. To support our recruiting efforts, American Eagle Sentry offers competitive wages and extensive benefits to attract and retain dedicated security professionals.

Pre-employment Screening

Candidates for employment must first complete an extensive application and then pass an in-person interview. During this interview candidates are given an opportunity to demonstrate their interpersonal and communication skills along with their personality. Only 1 in 12 applicants pass the in-person interview and are selected to continue to our next phase, which is background screening.

Before an applicant is hired by American Eagle Sentry to be a security officer, they must first undergo an extensive background check through the Florida Department of Law Enforcement and the FBI. The applicant’s fingerprints are compared to state and national databases.  Upon successfully passing these screenings, American Eagle Sentry conducts additional criminal record, driving history, sex offender, and drug offender database checks.

AES’s Building Block Approach to Applicant Selection

 

Post-employment Reviews

Periodic reviews of security officers are conducted to verify that nothing
in their background has changed after their initial employment.

Training

American Eagle Sentry security officers are licensed by the State of Florida and go through significant training before they are hired to serve our clients security needs. The initial security training topics include:

  • Legal Issues
  • Civil Liability
  • First Aid
  • Fire Suppression
  • Emergency Procedures
  • Crime Prevention
  • Accident Prevention
  • Laws of Arrest and Detention
  • Use of Force Issues
  • Terrorism Awareness
  • Report Writing
  • Observation Skills
  • Patrol Procedures

Upon completion of the initial 40-hours of security officer training, American Eagle Sentry security officers enter a Field Training Program. This includes training on American Eagle Sentry’s state-of-the-art policies and procedures manual,  our clients specific post orders and our company’s S.T.A.A.R.S. philosophy of service delivery – Security, Teamwork, Attitude, Accountability, Reliability and Service with a passion. Our security officers are also trained on the use of Automated External Defibrillator (AED) for emergency cardiac responses.  During this phase of training they are paired with a senior officer for on-site training at the client’s location.

Retention

Retention is the second key to providing our clients quality security services. To that extent, American Eagle Sentry provides an array of benefits to our employees so that we can retain the best security professionals in the field. Some of the benefits we offer our employees are:

  • Health insurance including major medical, dental and vision
  • Life insurance
  • Performance recognition incentives
  • Paid vacation
  • Company provided uniforms
  • Employee Recognition
 

Community Involvement

American Eagle Sentry believes in supporting our community and giving back. Many employees are involved in various service organizations. As a company, our corporate officers are involved in Rotary International, Florida Sheriff’s Youth Ranches, Crime Stoppers of Northeast Florida, KinderVision and many other service organizations. AES also sponsors a Crime Stoppers Golf Tournament raising funds to take a divot out of crime.